Support

Support and Contact

BenchLine Lab Utility support is available by email for product feedback, bug reports, and privacy questions.

Support Channel

Email BenchLine support:

[email protected]

Current release: BenchLine Lab Utility version 1.0.1 for iPhone.

What to Include

When reporting a problem, include:

BenchLine version
Operating system and version
Device model, if relevant
Calculator or workflow used
Inputs entered
Expected result
Actual result or screenshot

Do not include confidential sample identifiers, patient data, proprietary protocol text, or other sensitive laboratory information in support messages.